This Privacy Policy describes how Tupewo (“Tupewo”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you use our website (the “Website”) and the services we offer through the Website (the “Services”).

Information We Collect

We collect several different types of information for various purposes to improve our Services to you.

Personal Information:** When you use the Website, you may provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Information”). Personal Information may include, but is not limited to:

• Name

• Email address

•  Billing address

• Shipping address

• Phone number

•  Payment information (e.g., credit card details.Mobile Money Number)

Usage Data:We may also collect information about how you access and use the Website (“Usage Data”). Usage Data may include:

• Your IP address

•  Location information

• Browser type and version

• Operating system

•  The pages you visit on our Website

• The time and date of your visit

• Search terms you use

•  Other diagnostic data

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain the Website

• To process your orders and deliver your purchases

• To send you promotional emails and communications (with your consent)

• To respond to your inquiries and requests

•  To improve the Website and Services

•  To prevent fraud and maintain the security of the Website

Sharing Your Information

We may share your information with third-party vendors and service providers who assist us in operating the Website and providing the Services. These third parties are obligated to keep your information confidential and use it only for the purposes we have disclosed.

We may also disclose your information if required by law or to protect the rights, property, or safety of ourselves or others.

Data Retention

We will retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may also retain your Personal Information for compliance with legal obligations, resolving disputes, and enforcing our agreements.

Your Rights

If you are a resident of the East African Community, you have certain data protection rights under the General Data Protection Regulation (GDPR). These rights include the right to access, rectify, erase, and restrict the processing of your Personal Information.

Children’s Privacy

Our Website is not directed to children under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under 13, we will take steps to remove that information from our servers.

You can also object to the processing of your Personal Information and the right to data portability.

To exercise any of these rights, please contact us as described below.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: